Executive Program

AI & Digital Twins for
Water Utility Leadership

One day. No code. Built for the people who approve the budget, sign the RFP, and defend the capital plan to a board — across drinking water, wastewater, and stormwater.

1 Day In Person
All 3 Systems Water, Sewer, Stormwater
6 Deliverables You Leave With Artifacts

Executive Certification

Certified AI-Ready Water Utility Leader

$1,200
1 Day In Person · per seat

You Don't Need to Build It.
You Need to Judge It.

General managers, utility directors, CFOs, public works leadership, and board members — anyone who has to decide whether a digital twin is worth funding, and defend that decision.

This program does not teach you to build models.

That is deliberate. You will not write Python, configure an MCP server, or calibrate a network. You will learn to evaluate the people who do — to read their results, challenge their assumptions, scope their procurement, and fund their work. The day ends by mapping your utility's gaps to the specific technical training your engineering team needs next.

Full Agenda

Six working sessions, two exercises, and a live demonstration — structured so you leave with a plan rather than a notebook full of slides.

8:30 AM

Registration & coffee — peer introductions by utility size

9:00 AM
Opening

The Pilot Graveyard

Where water utilities actually stand with AI in 2026 — and why the majority of digital twin and AI pilots stall for organizational reasons, not technical ones. This session sets the frame for everything that follows: the constraint is rarely the algorithm.

  • What the last decade of utility AI pilots actually produced
  • The four failure patterns: no data owner, no operator buy-in, no budget line, no exit from the vendor
  • Why "we ran a successful pilot" is the most dangerous sentence in the room
9:30 AM
Session 1

What an Agentic Digital Twin Actually Is

A live demonstration on a real system, not a slide deck. You watch a natural-language request travel all the way through: model run, calibration check, result, and a ranked capital recommendation — including every point where the system must stop and hand control back to a human engineer.

  • Live: plain-English question → hydraulic simulation → calibrated result → CIP recommendation
  • The difference between a dashboard, a model, and a twin — in operational terms
  • Where the agent is reliable, where it is confidently wrong, and how you tell the difference
  • The four capabilities vendors claim that current technology does not deliver
10:30 AM

Break

10:45 AM
Session 2 · Exercise

Readiness: Data, Sensors, People

The prerequisites that determine whether a twin succeeds before a dollar is spent. Participants score their own utility across five dimensions using the NEER Readiness Scorecard — the core workbook exercise of the day, and the input to your closing roadmap.

  • Data foundation — SCADA history, GIS accuracy, CMMS discipline, AMI coverage
  • Instrumentation — what you monitor now versus what a calibrated twin requires
  • Model maturity — do you have a model, and does anyone trust it?
  • People — who owns it after the consultant leaves
  • Governance — decision rights, data ownership, and approval authority
11:45 AM
Session 3 · Exercise

Procurement & Vendor Evaluation

How to scope an AI or digital twin RFP that gets you a working system instead of a dependency. Includes a red-team exercise on an anonymized vendor claim sheet — you find what the language is hiding.

  • Writing scope that specifies outcomes and acceptance criteria, not software features
  • Who owns the model, the calibration, the training data, and the outputs
  • Exit terms: what happens in year five when you change vendors
  • Red-team exercise: challenge a real vendor capability claim
  • Build, buy, or hybrid — and the staffing consequence of each
12:30 PM

Working lunch — facilitated peer tables by utility size

1:15 PM
Session 4 · Exercise

Reading a Risk-Based CIP

Your engineers hand you a ranked list of capital projects generated from a risk model. This session teaches you to interrogate it. You will work through a real ranked project list and identify the three questions that must be answered before you approve it.

  • Likelihood and consequence of failure — how the scores are actually built
  • What "calibrated" means, and what confidence you should attach to a result
  • Spotting a risk model that has simply re-ranked pipe age
  • When the optimizer's answer is right but politically unfundable
  • Exercise: find the three questions you should ask before approving this CIP
2:15 PM

Break

2:30 PM
Session 5

Business Case, Rate Case, Board Case

Translating a technical capability into a funding decision that survives a public meeting — including how to justify capital spend on software and data when the comparison on the table is a pipe replacement.

  • ROI framing for AI and digital twin investment, with realistic payback horizons
  • Aligning to SRF, IIJA, and grant funding criteria
  • Rate-case defensibility: what regulators and rate payers accept
  • What boards and councils actually push back on — and the three answers that work
  • Sequencing spend so the first twelve months produce something visible
3:15 PM
Session 6

Governance, Liability & Change

The questions no vendor will raise with you. What happens when the agent is wrong, who is accountable, and how the engineering organization has to change around automated work.

  • Human-in-the-loop policy: which decisions may never be automated
  • Audit trails and reproducibility — proving why a decision was made, two years later
  • Professional engineering liability for AI-generated designs — the open question, and how to position now
  • Cybersecurity and data governance for connected operational models
  • Retaining modelers and engineers when their routine work automates
4:00 PM
Closing · Exercise

Your 12-Month Plan

Facilitated working session. Each participant drafts a one-page roadmap for their own utility, built directly from their Session 2 scorecard, then shares it to the room for peer challenge.

  • Translating scorecard gaps into sequenced, budgeted actions
  • What to do in the first 90 days, and what to deliberately defer
  • Identifying the technical training your own team needs next
  • Peer review — pressure-test your plan against comparable utilities
4:45 PM

Wrap, certification, and next steps

Six Artifacts,
Not a Notebook

Executives judge a day by what they can use on Monday. Every one of these is completed in the room, for your utility.

01

Digital Twin Readiness Scorecard

Your utility scored across five dimensions — data, instrumentation, model maturity, people, and governance — with benchmark comparison.

02

One-Page 12-Month Roadmap

A sequenced, budgeted plan drafted by you in the closing session and pressure-tested by peers in the room.

03

RFP Scoping Checklist

Scope language, acceptance criteria, data ownership clauses, and exit terms for an AI or digital twin procurement.

04

Vendor Question Bank

The questions that separate a working system from a demo — organized by evaluation stage.

05

CIP Interrogation Checklist

What to ask your engineering team before approving any risk-ranked capital program.

06

Board Presentation Template

A structure for presenting AI and digital twin investment to a board or council that has never funded software as infrastructure.

Certification

Certified AI-Ready Water Utility Leader — recognizing the ability to evaluate, procure, govern, and fund AI-driven decision intelligence in water infrastructure.

How It Runs

Cohort Size

Capped at 24 Participants

At this level, half the value is the room. Peer discussion between utilities facing the same decisions breaks down past roughly two dozen people, so we hold the cap — every session includes structured peer exchange, not just instruction.

Scheduling

Paired With the Online Practitioner Courses

Your engineers take their two-day practitioner course live online, from their own desks, in the same month as your executive day. Only leadership travels — and the team comes back aligned on both the plan and the technical work behind it.

Delivery

In Person, at Our Venue

Every executive session runs in person, at a venue announced with its date. Leaders work through the readiness and CIP exercises together and compare notes face to face, which a video call does not replace.

Prerequisites

None — No Technical Background Required

No modeling, coding, or data science experience is assumed or needed. Bring working knowledge of your own utility's operations, capital planning process, and current pain points.

Then Send Your Team

The executive program tells you what to build. The practitioner track is where your engineers actually build it — and the two connect at the capital plan.

The two programs meet at the CIP.

In Advanced Module 6, your engineers produce a risk-based capital plan from a calibrated digital twin. In Session 4 of this program, you learn to interrogate and defend that same plan. Send the team to build it; come yourself so you can approve and fund it with confidence.

Bring Your Leadership Team

Sign up for the next in-person executive session. We'll email you the date and city as soon as they are set, with a quote or invoice for your utility. No payment now.